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ChimpTrip Privacy Policy

Effective Date: April 27, 2025

Welcome to ChimpTrip ("ChimpTrip", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the ChimpTrip platform (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

  • Google Account Information: When you sign up or log in using Google Sign-In, we may access your basic Google account information, such as your name, email address, and profile picture.
  • Feedback and Communications: Any information you provide when contacting support or submitting feedback.

1.2 Information We Automatically Collect

  • Usage Data: Information about your use of the Service, such as access times, pages viewed, and interactions.
  • Device Information: Data about the device and browser you use to access ChimpTrip.
  • Cookies and Similar Technologies: We use cookies to improve user experience and for analytics purposes.

2. How We Use Your Information

We may use your information to:

  • Provide, operate, and improve the Service.
  • Personalize user experience and generate travel itineraries.
  • Communicate with you, including sending updates or responding to inquiries.
  • Analyze usage trends to enhance our platform.
  • Detect and prevent fraud, abuse, or security issues.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who help us operate the Service (e.g., cloud hosting, analytics providers).
  • Legal Compliance: Authorities if required to comply with laws or respond to legal requests.
  • Business Transfers: In the event of a merger, sale, or asset transfer, your information may be part of the transferred assets.

4. Third-Party Services

ChimpTrip integrates with:

  • Google Services: For login authentication through Google Sign-In.
  • Third-Party AI Model Providers: We use third-party AI models to generate travel itineraries based on your input. We take care to ensure these providers maintain data confidentiality and comply with applicable data protection standards.

Your use of these third-party services is subject to their respective privacy policies. We are not responsible for the privacy practices of third-party services.

5. Data Retention

We retain your personal information as long as necessary to provide the Service and fulfill the purposes outlined in this policy. You may request deletion of your data by contacting us.

6. Security

We implement reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

7. Children's Privacy

ChimpTrip is not intended for individuals under 13 (or under 16 in the EU). We do not knowingly collect information from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes. Continued use of the Service after changes means you accept the new policy.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including access, correction, deletion, and portability. Contact us to exercise your rights.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ChimpTrip Support
Email: alwan@chimptrip.com